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Getting Started with Sippo

A step-by-step guide to setting up your account

Updated this week

If you're new to Sippo and want an interactive tool to display your beverage and food offerings, you've come to the right place!

This guide will bring you through the basics of setting up your account. We're excited to show you how to create beautiful displays for your space, keep customers informed about what's current and bring it all together effortlessly.

When you're ready, let's get started! Here's a link that will bring you to the dashboard of your account.


Adding Categories

Categories are there to represent what types of offerings you have. Bars and restaurants typically offer a range of beverage and food options, so we'll include some categories that represent that.

  1. Navigate to + Add Beverages Category on the top right of the page

    1. Choose what category you would like to make (beer, seltzer, non-alc, etc)

    2. Optional: add a description

  2. Continue adding categories for different beverages and food so it's easy to keep them organized

As you build out your categories, you may want to rearrange them. You can do so at any time by dragging categories in whatever order you'd like.

For more in depth information, check out our Categories article.


Adding Products

Now that we've added categories, we can start adding the specific products that you want to display. This area is for the Lagers, Pilsners, burgers and salads.

When adding products, you're able to add as much or as little detail as you'd like. This can include the name, an image, a description, the style, ABV and different purchase options (12oz, 16oz, etc.).

  1. In the category you want to add to, navigate to + Add Product

    1. Add any information you'd like your customers to see

  2. Continue adding products to each category until your menu is filled out

For more in depth information, check out our Products article.


Hidden & Out of Stock items

Sometimes you may want to remove an item from your menu without permanently deleting it. This is especially helpful for seasonal or promotional items.

We have two ways to show customers that items are unavailable: marking them as out of stock or hiding them.

Hidden

To hide an item is essentially to archive it. If you want an item temporarily removed from your menu with the intention of bringing it back later, putting it in a hidden category will allow you to do that.

  1. Navigate to + Add Beverages Category

    1. Create a new category called Hidden

    2. Click the pencil icon in the category you created

    3. Choose whether you'd like it to be visible on a printed menu

    4. Click Mark as Hidden

  2. To hide or unhide a product, drag the card into the Hidden category

Out of Stock

When an item is out of stock, it will still appear on your menu but will be grey and crossed out. This way, customers will know it's only temporarily unavailable.

  1. Navigate to the card that you'd like to mark as out of stock

  2. Toggle the purple In Stock button

  3. To bring it back into stock, toggle the same button


Creating Displays & Slideshows

When customers enter your space, we should be meeting them with an experience that's seamless and easy to understand. Crafting beautiful displays and slideshows will do just that.

We provide a few set themes but you're also able to create your own. To create a theme that represents your brand, follow this link.

Displays

If you want a static menu, creating a display is the best option. As you add items, you can preview the it by clicking Preview at the top right of the screen.

  1. Navigate to Displays on the left side menu

    1. Click + Create Display

  2. Select your options

    1. Choose what you'd like to name it (example: Sippo Restaurant)

    2. Choose the display size you'll be using

    3. Choose whether it's landscape or portrait orientation

    4. Choose dark or light style

    5. Choose a provided background option, or upload one of your own

  3. Add your products

    1. Click + Add

    2. Choose from the products you added to your categories

Tip: if you'd like to have product headers (example: beer, seltzer), you can add those as well so your customers know where to find what they're looking for.

Slideshows

If you'd prefer to have a menu that cycles through multiple displays, photos and videos, choose to create a Slideshow. As you add Displays, you can preview it by clicking Preview at the top right of the screen.

Tip: to create a Slideshow with two or more menus, you'll need to create two or more Displays.

  1. Navigate to Slideshows on the left side menu

    1. Click + Create Slideshow

  2. Select your options

    1. Choose what you'd like to name it (example: Sippo Slideshow)

    2. Click + Add Slide and choose whether you'd like to use a created display, an image or a video

    3. Choose which display you'd like to show first and it's transition time

    4. Add as many displays, photos or videos as you'd like

For more in depth information, check out our Displays & Slideshows article.


Sharing your menu

Another option you have for a menu is to share it either through a link, a QR code, print it or embed it directly into your website.

Web

If you'd like the option to share a link or a QR code, you can easily do so with everything you've added to your menu already. When customers access the link or scan through a QR code, it's interactive so they can browse through everything you've added.

  1. Navigate to Web & Embed on the left side menu

    1. Add a title (example: Sippo Taproom)

    2. Choose which content you'd like to display (out of stock items, pricing/sizing, etc)

    3. Click Share at the top right

Embed

Working from the same page, we also give you the option to embed the menu onto your website. Instructions are included and we have further support in our Adding your menu to your website article.

For more in depth information, check out our Sharing your menu article.


Launching your displays

At this point, you've set up everything you need to start displaying your digital menu on a TV or to give customers a way to use it interactively.

In order to launch a display or slideshow, you'll need to install the Sippo TV app on your Fire TV Stick.

You'll be prompted to input your display or slideshow ID, which you'll find by clicking Launch at the top right of the page. Any updates made will show up automatically!

For more tips and helpful advice, check out our Recommended hardware article.


Where to find us

As you can see, there are many ways to customize the Sippo experience and showcase your brand. We hope this guide was helpful for you!

Here's a few extra helpful articles to look through:

If you've gone through and need any additional support, you can reach us by clicking the chat bubble on the bottom right corner. We're always looking for ways to support you better and we love feedback--don't hesitate to reach out!

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